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PLEASURE OF GIVING

Dear Gourmets, dear customers,

The 3 establishments Brasserie-Bar B13, L’Atelier Windsor and Hesper Park are joining forces to offer a new service, a gift card valid in all 3 establishments. Whether you are a private individual or a bussiness man, this gift card allows you to credit and recharge at your convenience a sum of money that can be used in a fraction or all at once in the 3 establishments. All tastes exist and thanks to this gift card you can discover them with a single payment method.

PLEASURE OF GIVING

 

Dear Gourmets, dear customers,

The 3 establishments Brasserie-Bar B13, L’Atelier Windsor and Hesper Park are joining forces to offer a new service, a gift card valid in all 3 establishments. Whether you are a private individual or a bussiness man, this gift card allows you to credit and recharge at your convenience a sum of money that can be used in a fraction or all at once in the 3 establishments. All tastes exist and thanks to this gift card you can discover them with a single payment method.

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The advantages

Original gifts: Practical and gourmet for your family and colleagues

Accepted in our 3 establishments : Different atmospheres and dishes in Luxembourg

Rechargeable gift card: At the point of sale with the usual payments*, minimum reload: 50€.

Instant online tracking: Check your transactions at any time thanks to the QR code to be flashed on your card.

Secure payment method: Our gift card works independently of your bank accounts and can only be used with the amount credited to the gift card.

3 restaurants to discover in Luxembourg: L’Atelier Windsor, the Brasserie-Bar B13 and Hesper Park.

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THE MENU

THE
MENU

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F A Q

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A GIFT CARD, WHAT IS IT?

The Gift Card can be processed electronically through a payment terminal. It is the modern alternative to paper gift vouchers. Once activated and credited with a certain amount, the Gift Card can be used at the relevant merchant to pay for purchases and services.

WHERE CAN I BUY GIFT CARDS?

The Restobert S.A. gift card is available in all Restobert S.A. stores such as L’Atelier Windsor (place de l’étoile in Luxembourg city), Brasserie-Bar B13 (in Bertrange), Hesper Park (in Hesperange), directly at the cash desks. It is not on sale in RESTCON S.A. stores such as Catering Windsor and Cantine Windsor.

HOW MUCH MONEY CAN I PUT ON MY CARD?

The Restobert S.A. gift card can be credited and recharged with a free amount of your choice, with a minimum of €50 each time it is recharged and a maximum of €1,800 per year per card.

CAN I USE MY CARD IMMEDIATELY?

The Restobert S.A. gift card can be credited and topped up with a free amount of your choice, with a minimum of €50 each time it is topped up and a maximum of €1,800 per year per card.

CAN I GET LOYALTY POINTS FOR LOADING A GIFT CARD?

No, the loading of a gift card does not generate savings points, as the service does not exist in our establishments.

CAN I USE MY RESTAURANT TICKETS TO CREDIT OR RELOAD A GIFT CARD?

No, this is not possible.

WHERE CAN I USE MY GIFT CARD?

The Gift Card is valid in restaurants : L’Atelier Windsor (place de l’étoile in Luxembourg city), Brasserie-Bar B13 (in Bertrange), Hesper Park (in Hesperange), directly at the cash desks.

IS MY GIFT CARD TRANSFERABLE?

Yes, as the Gift Card is in principle not nominative*, it is intended to be passed on or offered to third parties. The Gift Card is offered on a support including a mini-envelope. You can easily insert the card, write a small note and the amount of the value of the card. So you can give it as a gift in all elegance.

I AM A COMPANY DIRECTOR OR IN CHARGE OF END-OF-YEAR GIFTS FOR MY COMPANY AND I WOULD LIKE TO OFFER MY EMPLOYEES A GIFT CARD WITH MY NAME ON IT, HOW DO I PROCEED?

You can go to one of the 3 establishments L’Atelier Windsor (place de l’étoile in Luxembourg City), Brasserie-Bar B13 (in Bertrange), Hesper Park (in Hesperange), where you will have to credit each card one by one by filling in the necessary information (Surname, First name, position, e-mail, company, telephone, address and billing address) in order to assign each gift card by name and to the amount of your choice. Payment may be made by bank transfer (to be made before the cards are created and picked up in person), credit card or cash. An invoice will be sent to you as soon as payment is made. No delivery will be taken care of, all cards will be given in person.

Once the gift card has been fully used up by the person concerned, the latter can either recharge it himself as a “personal” gift or return it to us in order to destroy it, but under no circumstances can it be offered to a third party as it is nominative and linked to your company.

NO AMOUNT APPEARS ON MY GIFT CARD - WHAT IS THE ACTUAL CREDIT ON THE CARD?

This card is a Gift Card with no indication of the amount (no predefined amount). You can enquire about the balance 24 hours a day via the “six gift card easy” application or by requesting the balance from a staff member at one of the establishments concerned.

HOW CAN I FIND OUT THE BALANCE OF MY GIFT CARD?

You can find out the balance 24 hours a day via the “six gift card easy” application or by asking for the balance at a cash desk of a member of staff of the establishments concerned. In addition, the remaining credit is shown on the receipt after each use of the card.

THE INTERNET CONSULTATION DOES NOT WORK - WHAT CAN I DO?

In this exceptional case, please contact the reception of one of the restaurants (L’Atelier Windsor, B13 or Hesperpark).

CAN I REQUEST A CASH CREDIT ON MY GIFT CARD?

CAN I REQUEST A CASH CREDIT ON MY GIFT CARD?

WHAT HAPPENS IN THE EVENT OF A REMAINING CREDIT?

The remaining credit remains valid and can be used as long as the Gift Card itself is valid. The card is valid for 2 years from the date of activation or reload.

ba_logob-web transparent mini
A GIFT CARD, WHAT IS IT?

The Gift Card can be processed electronically through a payment terminal. It is the modern alternative to paper gift vouchers. Once activated and credited with a certain amount, the Gift Card can be used at the relevant merchant to pay for purchases and services.

WHERE CAN I BUY GIFT CARDS?

The Restobert S.A. gift card is available in all Restobert S.A. stores such as L’Atelier Windsor (place de l’étoile in Luxembourg city), Brasserie-Bar B13 (in Bertrange), Hesper Park (in Hesperange), directly at the cash desks. It is not on sale in RESTCON S.A. stores such as Catering Windsor and Cantine Windsor.

HOW MUCH MONEY CAN I PUT ON MY CARD?

The Restobert S.A. gift card can be credited and recharged with a free amount of your choice, with a minimum of €50 each time it is recharged and a maximum of €1,800 per year per card.

CAN I USE MY CARD IMMEDIATELY?

The Restobert S.A. gift card can be credited and topped up with a free amount of your choice, with a minimum of €50 each time it is topped up and a maximum of €1,800 per year per card.

CAN I GET LOYALTY POINTS FOR LOADING A GIFT CARD?

No, the loading of a gift card does not generate savings points, as the service does not exist in our establishments.

CAN I USE MY RESTAURANT TICKETS TO CREDIT OR RELOAD A GIFT CARD?

No, this is not possible.

WHERE CAN I USE MY GIFT CARD?

The Gift Card is valid in restaurants : L’Atelier Windsor (place de l’étoile in Luxembourg city), Brasserie-Bar B13 (in Bertrange), Hesper Park (in Hesperange), directly at the cash desks.

IS MY GIFT CARD TRANSFERABLE?

Yes, as the Gift Card is in principle not nominative*, it is intended to be passed on or offered to third parties. The Gift Card is offered on a support including a mini-envelope. You can easily insert the card, write a small note and the amount of the value of the card. So you can give it as a gift in all elegance.

I AM A COMPANY DIRECTOR OR IN CHARGE OF END-OF-YEAR GIFTS FOR MY COMPANY AND I WOULD LIKE TO OFFER MY EMPLOYEES A GIFT CARD WITH MY NAME ON IT, HOW DO I PROCEED?

You can go to one of the 3 establishments L’Atelier Windsor (place de l’étoile in Luxembourg City), Brasserie-Bar B13 (in Bertrange), Hesper Park (in Hesperange), where you will have to credit each card one by one by filling in the necessary information (Surname, First name, position, e-mail, company, telephone, address and billing address) in order to assign each gift card by name and to the amount of your choice. Payment may be made by bank transfer (to be made before the cards are created and picked up in person), credit card or cash. An invoice will be sent to you as soon as payment is made. No delivery will be taken care of, all cards will be given in person.

Once the gift card has been fully used up by the person concerned, the latter can either recharge it himself as a “personal” gift or return it to us in order to destroy it, but under no circumstances can it be offered to a third party as it is nominative and linked to your company.

NO AMOUNT APPEARS ON MY GIFT CARD - WHAT IS THE ACTUAL CREDIT ON THE CARD?

This card is a Gift Card with no indication of the amount (no predefined amount). You can enquire about the balance 24 hours a day via the “six gift card easy” application or by requesting the balance from a staff member at one of the establishments concerned.

HOW CAN I FIND OUT THE BALANCE OF MY GIFT CARD?

You can find out the balance 24 hours a day via the “six gift card easy” application or by asking for the balance at a cash desk of a member of staff of the establishments concerned. In addition, the remaining credit is shown on the receipt after each use of the card.

THE INTERNET CONSULTATION DOES NOT WORK - WHAT CAN I DO?

In this exceptional case, please contact the reception of one of the restaurants (L’Atelier Windsor, B13 or Hesperpark).

CAN I REQUEST A CASH CREDIT ON MY GIFT CARD?

CAN I REQUEST A CASH CREDIT ON MY GIFT CARD?

WHAT HAPPENS IN THE EVENT OF A REMAINING CREDIT?

The remaining credit remains valid and can be used as long as the Gift Card itself is valid. The card is valid for 2 years from the date of activation or reload.

F A Q

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Groupe Bon Appetit
Restcon SA et Restobert SA

5, rue des Mérovingiens
L-8070 BERTRANGE

Contact

marketing@windsor.lu 

Tél : +352 263 993 28
Fax : +352 263 993 93